Cybersecurity

Cybersecurity for your business, from a Cyber Trust certified provider

ISS holds the Cyber Security Agency of Singapore’s Cyber Trust mark (Promoter tier) for its IT and network security services. We can also help you protect your own systems.

Our certification

What the Cyber Trust mark means

The Cyber Trust mark is the Cyber Security Agency of Singapore’s cybersecurity certification for organisations. An independent certification body assesses the cybersecurity measures an organisation has in place, within a stated scope.

Independently audited

Bureau Veritas audited ISS’s cybersecurity against the Cyber Trust (2025) Promoter requirements.

Defined scope

The certificate covers the provision of IT and network security services (classical cybersecurity pillar). It does not cover systems or services outside that scope.

About us, not your systems

The mark relates to ISS’s own cybersecurity. It does not certify or guarantee the security of your systems or data.

Protect your business

Four layers of protection

From the edge of your network to the front door of your office, all handled by one team.

INTERNET FIREWALL THREAT BLOCKED TRAFFIC ALLOWED YOUR OFFICE
01Help keep threats out

Firewalls and network security

Help stop threats at the edge of your network, with equipment we supply, set up and support.

  • Firewalls
  • Routers and switches
  • Internet connections
EMAIL IN ANTI-SPAM GATEWAY INBOX QUARANTINESPAM AND VIRUSES
02Help block malware and spam

Antivirus and anti-spam

Help keep viruses off your servers and PCs, and filter junk mail before it reaches your staff.

  • Virus updates
  • Quarterly full scans
  • Anti-spam gateway
OFFICE SERVER CLOUD COPY OFF-SITE COPY INCIDENT BACKUP RUNNING INCIDENT DETECTED RESTORING FROM YOUR COPY
03Recover your data

Backup and replication

A copy of your data is kept away from the office, so you can recover if something goes wrong.

  • Off-site replication
  • Veeam, Acronis, StorageCraft
  • GFI email archiving
YOUR SYSTEMS SERVERS · APPS VAPT SCAN SECURED ISSUE FOUND WE REPORT IT
04Find weaknesses before attackers do

VAPT (Vulnerability Assessment and Penetration Testing)

Vulnerability assessment and penetration testing, to find and fix security weaknesses before someone else finds them.

  • Vulnerability scanning
  • Penetration testing
  • Findings report

Not sure where to start? Tell us about your setup and we’ll recommend what to put in place first.

How we handle your data

Our commitments when we work in your systems

When we install, maintain, back up, host or support your IT, we may be able to see personal data stored in those systems, such as staff emails, files or CCTV footage. Where we process it for you under a written contract, this is how we treat it.

  1. Only what the job needsWe access only what the job requires, keep it confidential, take reasonable security measures to protect it, and don’t use it for our own purposes.
  2. On your behalf, on your instructionsWe process personal data only on the customer’s behalf and on its instructions, under a written contract. The customer remains responsible for it under the PDPA. We keep our own PDPA duties to protect the data, not keep it longer than needed, and tell the customer about breaches.
  3. Told without undue delayWe tell the customer without undue delay once we have credible grounds to believe a data breach has occurred in data we process for it. The customer then decides whether it must notify the PDPC and affected individuals.
  4. Returned or deletedWe stop keeping the data once the work no longer needs it, and return or delete it as agreed in the contract, unless the law requires us to keep it.
Office hours: Mon to Fri, 9am to 6pm

Tell us what you need.

Share how your office runs today. We’ll recommend the right setup and send you a quote, then one team handles it from start to finish.

  • Cyber Trust certified
  • In IT since 1996
  • SMEs to government bodies
Cyber Trust certificate · SG005617
Bureau Veritas certificate SG005617 certifying Infomedia Systems Services Pte Ltd under Cyber Trust (2025), Promoter tier, valid until 16 June 2028